PRIVACY POLICY

We take your privacy seriously and we limit our collection of data to that which we require to effectively conduct our business. We do not sell your personal information to third parties and we keep our marketing communications to a minimum.

 

INFORMATION WE COLLECT AND HOW IT IS COLLECTED

 

We receive, collect, and store any information you enter on our website(s) or provide us in any other manner. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, and we use cookies and tracking technologies, such as Google Analytics, to gather demographic information about you, identify your visits to our website(s), and to provide you with a more personalized user experience. We use software tools, such as Google Analytics, to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

When you create a rental booking or inquiry on our website(s), we collect personal information you provide us, such as your name, email address, physical address, phone number, names and ages of all members of your rental party, and flight details, if applicable. When you complete a booking, we further collect payment details (including credit card information, which is stored with third parties that process payments), all information contained in correspondence with us, your login password for the guest information area of our website(s) should you enroll for such, and any comments, feedback, or guest reviews you choose to leave us.

 

Your personal information is used specifically to provide you services in connection with our vacation rental properties, including those related to rental inquiries, bookings, rental agreements, and payments. It is also used to provide you with ongoing customer assistance, to comply with any applicable laws and regulations, to resolve disputes, to be able to contact our visitors with general or personalized service-related notices and promotional messages, and to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

 

HOW WE STORE AND SHARE INFORMATION

 

Our business is hosted on trusted third-party platforms, which we use to promote our vacation rentals and to conduct payment processing as well as other facets of our business. Your data may be stored through the data storage, databases, and general applications of these third parties. They store your data on secure servers behind firewalls.

When you complete a booking or inquiry, you consent to your personal information, including sensitive payment information, being shared with our trusted partners for purposes of processing the transaction on our behalf. These trusted partners have their own extensive policies regarding information collection, storage, and sharing on which we rely. We may also share your personal information if we have your consent, or if we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce any applicable Renter Agreement with you, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues, or (d) protect against imminent harm to the rights, property, or safety of us, our properties, or the public as required or permitted by law. We may further share your personal information to third parties in connection with a business transaction involving the sale, disposition, assignment or similar transaction of any or all of the rental properties. We may share certain pieces of aggregated, non-personal information with third parties for purposes of analyzing and improving our services; such information does not identify you individually.

 

PRIVACY POLICY UPDATES

 

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on our website(s). If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@ekahivacationcondos.com.